Please perform the remaining steps from this document. The print quality diagnostic report prints. Touch the button in the upper-right corner of the control panel ( ) until PQ Diagnostic report displays, and then touch OK. Touch the menu button next to Support in the upper-right corner of the control panel ( ) until Reports Menu displays, and then touch OK. The OK button becomes visible when you access the Support Menuįigure : Touch lower left corner of the control panel Touch the lower left corner of the control panel four times until Support Menu displays on the control panel, and then touch OK. Load Letter or A4, unused, plain white paper into the input tray. How do the copies come out? Print a print quality diagnostic report: Business PCs, Workstations and Point of Sale Systems.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Solution 1: Install the HP Photosmart Software Solution 2: Check the connection from the product to your computer Solution 1: Install the HP Photosmart Software Solution: Install the product software that came with the product. Notebook Hardware and Upgrade Questions Missing HP Photosmart Software Try the following solutions.Exclusions apply, and program membership required. Įarn HP Rewards on select products from the following categories: Laptops, Desktops, Printers, Business PC’s, select Accessories, and select Ink, Toner & Paper. ISP fees may apply and additional requirements may apply over time for updates. High speed internet and Microsoft account required. Windows is automatically updated and enabled. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Not all features are available in all editions or versions of Windows. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Intel Evo, Intel Optane, Iris, Itanium, MAX, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. Microsoft and Windows are US registered of Microsoft Corporation. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Contract and volume customers not eligible. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Items sold by HP.com are not for immediate resale. These terms apply only to products sold by HP.com reseller offers may vary. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Prices, specifications, availability, and terms of offers may change without notice. HP reserves the right to cancel orders arising from pricing or other errors. Taxes, shipping, and other fees may apply as applicable. HP may impose a purchase quantity limit (for example, 3 units per order). Offers subject to change, not combinable with all other offers, and exclusions may apply, while supplies last.
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